NTB-National Tire & Battery

Sarah Michel a month ago

Great experience. They were transparent up front about the price and even called me to ask some clarifying questions when I made my appointment online. All of the employees were friendly and professional. I was in and out in less than half an hour for a tire repair and will definitely return for future services!

stevi batista 2 months ago

Always consistent and reliable. The last 2 serves there, have been unplanned needs handled ASAP. Both times they were able to get me in right away. Resolved issues fast, and very upfront with what they thought issues were and cost. They dont push extra sales or serves on you. Its always a pleasant experience.

David Helbling 3 months ago

Scott and his team were INCREDIBLE! I made an appointment online for 10am, he gave me a courtesy call as soon as they opened to let me know that they were very busy but they would get me in and back on the road. He was super friendly when I arrived and they had me right in and out! I will definitely be back!

VANESSA CAPITO 4 months ago

I cannot say enough good things about this shop. From the first phone call, Scott was helpful, knowledgeable, and respectful. He was also honest, kind, and considerate of my time and my money. I would recommend anyone to use this shop and will continue to trust them with my vehicle. Thank you again Scott and crew for everything you do!

Gabby Friley 4 months ago

You'll want to read this!!! I called to schedule service for two replacement tires. The person I spoke with (apparently at a call center that handles appointments) told me they had my tire size in stock and could take me right away. I explained that I was only about seven minutes away and would be there shortly. When I arrived, the employee on duty informed me that the call center doesn’t actually coordinate scheduling with the store and that they wouldn’t be able to service my vehicle until around 2:00 PM, several hours later. While that was inconvenient, I wasn’t upset about the delay. I explained that I would leave my vehicle and wait because I use my car for work and need it throughout the day to travel between locations. What became frustrating was the constant upselling. I came in for one thing: two tires. Despite repeatedly stating that was all I needed, I was offered an alignment, oil change, tire rotation, and several other services. I understand that employees have sales goals and are often required to follow a script, but after clearly saying multiple times that I only wanted two tires, it felt excessive. On top of that, the quoted price for the tires seemed extremely